I Dislike My Lying Sensor
I’ve had some problems with my Medtronic Enlite sensor. This morning’s experience, though, takes the cake.
I was awakened by my pump’s THRESHOLD SUSPEND feature going nuts, telling me my sugar was dangerously low. According to my Enlite sensor, my sugar was at or around 59. Groggily, I suspended my basal delivery.
I woke up again a half hour later as my pump notified me my basal delivery was still suspended. I checked my sensor glucose reading. It read 61. Still groggy, I thought, “This can’t be right.”
I kept it suspended, and a half hour later (when I was again awakened by my pump’s vibrations) I checked the sensor reading again; it still read 61.
“Stupid piece of sh#*,” I thought, and turned my basal on again.
I woke up again, this time for good a short time later to see my sensor reading at, you guessed it, 61. I tested my sugar with my meter. My actual glucose was 178, which my pump told me was a little high.
“Fu#*you, you useless piece of crap,” I thought (but didn’t say, as my 2-year-old son was nearby.
We got ready to go out for brunch in the neighborhood, and took a nice eight-block walk to a nice, new eatery. We placed our orders. We sat down. I entered my carb info and started the Bolus delivery. I checked my sensor reading. It read 321.
“No way,” I thought, as I hadn’t eaten anything yet. I checked my sugar again. My glucose read 183.
After brunch, my sensor said my sugar was 283, and rising. When we got home, my blood glucose read 187.
I’m less than thrilled with this thing.
On a related Medtronic note, I received an email from a Medtronic customer service rep yesterday, congratulating me on one month of use of the 530g with Enlite system. “As always,” I was told, “please let (name redacted to protect the criminally culpable) know if you have any questions, comments or concerns. She will be reaching out to you again next month.”
I emailed the CSR back, saying I hadn’t heard from (name redacted) since Dec. 4, when she told me she’d be checking in with me before the Christmas holidays. I have no faith (name redacted) will ever contact me again.
I received a pair of messages from someone else at Medtronic after my last post, but have yet to return his call. I’ll probably call him tomorrow to voice my continued displeasure.
At this point, I think I’d recommend anyone who’s considering continuous glucose monitoring to go with Dexcom. Medtronic has been a nightmare, both in terms of the product’s accuracy, as well as their client relations.